How to connect VPN in Windows 8

Windows 8

Jump to: navigation, search

In case you're experiencing any issues regarding the installation and start of the HMA! Pro VPN client
on Windows 8, please make sure that you're using the latest version (currently v2.7.1.7): HMA-Pro-VPN-2.7.1.7-install.exe
Any compatibility warnings you can just ignore and proceed with installation/start.

Should you - for some reason - want or have to use older versions and experience issues, please try the below things:

• Create a manual PPTP connection as explained here -> Tutorial: Create manual PPTP connection on Windows
• Name this connection "HMAVPN"
• Now, go to the properties of the TAP adapter in your network control panel. Rightclick it, select "Properties".
• Click "Configure". Go to the "Advanced" tab, select "Media Status". Set it to "Always Connected".

• Now please try to start the HMA client again.
• In case the HMA client was unable to install the TAP adapter at all, try installing the OpenVPN client,
  which should install the TAP adapter, so the HMA client can use it as well.

• On some systems it can occur that the VPN connects but is not being used by the system.
  The status of the TAP adapter shows unusual high amount of transferred data.
  This is caused be the fact that the TAP adapter was not installed with the local admin account (which is disabled by default)
  The fix for this is to enable the local administrator account, login to it, then reinstall the HMA client or the OpenVPN GUI.
  Login to your usual account again and disable the local admin account. Restart the computer. Problem should now be fixed :)

• If PPTP does not work, this can be caused by the fact that the "Telephony" service is disabled.
  Start "services.msc", then start the "Telephony" service and set it to automatic start. Now reinstall the HMA client.

Of course you can also use our alternative connection methods and clients, listed in the article Ways to connect
E.g. the PPTP/L2TP dialer or the OpenVPN client. They work fine with Windows 8.